Accessibility Tools

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How do I check the status of my request?

  • Start here
  • Enter the patient's date of birth.
  • Enter the patient's first and last name or reference number (Request/Invoice ID)

How do I pay for my medical records?

  • Start here
  • Enter the patient's date of birth.
  • Enter the patient's first and last name or reference number (Request/Invoice ID)

How do I contact Customer Service?

Requester Gateway

Medical Record Requesters: This tool allows you to easily track the status of your requests, download requests, and find invoice amounts and Request/Invoice ID information.

Sign up and enjoy complete control of your request process.

Patient Request for Medical Records

The Neurology Center has partnered with Sharecare to fulfill your requests for records.

The Neurology Center is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.

If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.

Click here to submit a request for medical records

Only the patient, parent/legal guardian, or the patient’s legal health care representative can sign the form to release medical records. If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of an Advance Directive/Durable Power of Attorney for Healthcare/ Conservatorship.

Request Submission for Third-Party Requesters

If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below to upload your request along with the patient’s authorization.

Click here to submit a request for medical records